Web based Service Request Management & Incident Tracking Systems
Seneca's SupporTrax line of software products provides web-based systems that fulfill a wide range of commercial and government requirements for service request management and incident tracking:
SupporTrax Commercial Applications
- Customer Service Contact Centers/ Customer Relationship Management
- Internal Support Helpdesks & Contact Centers (e.g. Technical, HR)
- Product Support Centers
- Teleservices Outsourcing Companies
- Facilities & Property Management Operations
SupporTrax Government Applications
- Incident Tracking, Reporting & Resolution Systems
- Constituent Response Centers/ Constituent Relationship Management
- Service Request & Business Process Outsourcing Centers
|
|
