Food Industry Solutions / Overview

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The food industry is comprised of many different organizations-from suppliers and distributors to restaurants and foodservice operations-that work together to bring safe, high quality, good tasting food to America's tables. Often they operate within decentralized, organizationally complex environments which can sometimes create gaps between company policy and operational procedures.

Everyday challenges might include managing activities that:

• Are critical and/or time sensitive
• Require response, action and confirmation
• May require escalation
• Require central monitoring and an audit trail
• Are repetitive and time consuming
• Require the collection of information for reporting
• Involve routing between departments

These challenges can be effectively addressed through the application of Seneca's Interactive Management Solutions, a comprehensive program for business process management (BPM) consisting of software, support and services that ensures the consistent capture, notification, management, tracking and escalation of operational events.