Position:
Department:
Location:
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Server Farm Senior
Federal Operations
National Capital Region
Full Time
Various
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Job Description
Under broad direction, leads and coordinates the operational support and implementation activities for local area network (LAN), campus area network (CAN), and wide area network (WAN) service offerings encompassing heterogeneous platforms. Assists leadership in determining tactical and strategic direction of the organization as it relates to emerging operational support technologies. Researches, analyzes, and recommends new operational support technologies, tools, and techniques. Coaches others on the application of new operational support technologies. Provides technical support for marketing initiatives through participation in proposals and marketing studies. Reviews distributed computing and network designs to select appropriate operational support strategies and ensure efficient use of resources. Conducts system support design and performance evaluation reviews. Identifies, develops, and updates operational support standards and procedures. Participates with corporate strategic planning teams. Keeps abreast of emerging operational support technologies and industry trends. Recommends price/performance improvement opportunities.
Qualifications
- Active security clearance or the ability to obtain a security clearance is required.
- Must be a United States citizen.
- Minimum 5 years experience, of which at least 3 years must be specialized.
- An Associate's degree in Computer Science, Information Systems, Engineering, Business or other related disciplines.
- Experience working on helpdesks in a multi-server environment
- Comprehensive knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards.
- Some experience with Novell or UNIX may be required.
- With a Bachelor's degree (in a field described above): 4 years general experience of which at least 2 years specialized experience is required.
- With 8 years general experience of which at least 6 years specialized experience, a degree is not required.
Additional Skill Sets Required
- Excellent written and oral communications skills
- Ability to work in a fast-paced, team environment
- Must demonstrate the ability to work independently or under only general direction.
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